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Services

🚀 Meet Your Business’s New Best Friend: Services Designed for Growth

 

Stop working in the chaos and start working on your empire!

You've poured your heart and soul into building your pet care business. But are you still juggling administrative tasks late into the evening? I know that struggle because I've been in your shoes as a successful pet care company owner.

When you work with me, you’re not just hiring a Virtual Assistant; you’re gaining a dedicated partner who brings hands-on, insider expertise to your operation. I am a recognized leader in this industry, and because I'm entirely based in the United States, communication is always clear, easy, and seamless.

 

Your time is too valuable to spend on admin. Let's build a stronger operational foundation together.

 

 

🔑 Your Pet Care Business Needs Me. Here's What I Deliver:

 

I offer a personalized plan to streamline your day-to-day tasks, tackle major projects, and build the infrastructure for long-term growth.

 

1. 🤝 Team Support & HR Administration

 

Take the complexity out of scaling. I handle the entire administrative process of building and supporting your field team.

  • Recruitment Management: I post job ads, screen applications, review resumes, and perform initial contact to vet candidates, presenting you with only the top talent.

  • Onboarding Paperwork: I manage the collection of all essential new hire documents (W-9s, contracts), run background check requests, and set up personnel files.

  • Initial Training Admin: I set up new sitters in your operating software (like Time to Pet) and administer basic system training materials.

  • Payroll Prep: I track staff service completion and prepare accurate data for your Payroll processing.

 

2. 📱 Social Media Management

 

I handle the noise online so you can focus on the paws! I'll ensure your brand is consistent, engaging, and actively attracting new clients.

  • Content Curating & Posting: I manage the scheduling and consistent posting of content across your key platforms (Instagram/Facebook).

  • Engagement Monitoring: I actively monitor comments and direct messages, responding to general inquiries to convert interested leads.

  • Reputation Monitoring: I track and manage online reviews (Google, Yelp) and help you craft professional, timely responses to build customer trust.

  • Content Sourcing: I can assist in sourcing high-quality, on-brand images and drafting engaging captions, showcasing your expertise.

 

3. 📞 Client & Communication Management

 

Build professional reliability and free yourself from constant client calls and emails. I ensure every interaction is handled swiftly and expertly.

  • Inbox Management: I handle new client inquiries, triage urgent emails, and manage FAQs, ensuring you only deal with messages that require your personal touch.

  • Booking & Scheduling: I manage all appointment requests, confirm services, and ensure your calendar is flawlessly organized to prevent double-bookings.

  • Client Onboarding: I process new client forms, collect updated vaccine records, and enter all necessary pet and home details into your CRM (e.g., Time to Pet).

 

4. 💰 Financial & System Optimization

 

I ensure your systems run smoothly and your money is tracked, giving you financial clarity and operational control.

  • Invoicing & Billing: I create and send client invoices, process payments, and follow up on late accounts to keep your cash flow healthy.

  • Software Mastery: I provide Hands-on Implementation and Optimizing Business Flow within industry software like Time To Pet or Scout.

  • Documentation: I assist with drafting and organizing critical Business Documents (e.g., SOP's, Policies & Procedures).

  • Marketing & Reporting: I execute targeted Email Campaigns and generate Specialized Business Reports to guide your strategic decisions.

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